How to choose or upgrade the subscription plan period in Smallppt?
Updated over 2 months ago
How to choose a subscription period?
When selecting a package, you can usually choose from the following subscription periods:
| Subscription Cycle | Target Audience | Advantages and Features |
|---|---|---|
| Monthly Plan | Individual or Team | Highly flexible, suitable for users with short-term needs or those who wish to try out the full features first |
| Annual Plan | Individual or Team | Compared to monthly plans, it usually offers more favorable prices and is suitable for users with long-term and stable usage needs. |
| Lifetime Plan | Individual | Pay once and gain permanent access, which is the most cost-effective in the long run. |
For more information, please check:
How to subscribe to a plan
Step 1: Visit Smallppt.com
- • Enter the package page from the price button in the navigation bar on the home page. You can also jump to it via the upgrade button in the workbench after logging in.
Step 2: Go to the Pricing Page
- • On the pricing page, you can compare the features and prices of different packages (such as Personal vs. Team) and various periods (such as monthly vs. annual) in detail.
- • For more information, please check:
Step 3: Select the subscription period
- Select the billing method you need on the package card:
- • Monthly: Suitable for short-term projects or phased use
- • Yearly: The most cost-effective option, suitable for long-term and stable use.
- • Team packages also support monthly/annual billing based on the number of members.
Step 4: Complete Payment
- • Select a payment method (PayPal / Stripe / Local Payment), and the package will take effect immediately after the purchase is completed.
- • For more information, please check:
How to upgrade a subscribed plan
• Personal Package Upgrade
| Path | Operation Steps |
|---|---|
| Price Page | 1. Visit Smallppt's Pricing Page. |
| Select a new plan | 2. Reclick the new plan you wish to upgrade to. |
| Confirm Purchase | 3. The system will pop up a prompt to confirm that you already have an existing subscription. Please confirm and continue to purchase a new package to complete the upgrade. |
| Cancel the old subscription | 4. After completing the purchase of the new package, please be sure to contact customer service to apply for cancellation of the old subscription to avoid duplicate charges. |
• Team Package Upgrade
| Path | Operation Steps |
|---|---|
| Team Management Page | 1. On the Team Management page, click the "Upgrade" button. |
| Pop-up Options | 2. The system will display an upgrade pop-up window, and you have the following options: • View Order List: Used to manage and view existing subscription details. • Contact Us: Click this option to seek customer service assistance for handling order upgrades or custom requirements. |
Reminder: Package upgrades require full payment for the new package, and the system will not automatically deduct the remaining value of the old package; after the upgrade is completed, the old package may not be refundable or may only receive a partial refund based on the remaining subscription days and usage. For specific details, please contact customer service for consultation.
Frequently Asked Questions
Should I choose a monthly payment or an annual payment?
- • If you only need short-term use, you can choose a monthly payment; if you use it for a long time, an annual payment will be more cost-effective.
What is the difference between the lifetime package and the annual package?
- • The Lifetime Package requires a one-time payment for permanent use; the Annual Package requires annual renewal.
Will the old package be automatically refunded after upgrading the package?
- • Automatic refunds will not be processed; if you need to inquire about the possibility of a refund, please contact customer support.
Where can I view or manage my subscriptions?
- • Log in to Smallppt → Dashboard → Order List